A workshop on Smart Travel - Opportunities and challenges for Vietnam Tourism took place on Friday in Hanoi. The workshop discussed solutions for the tourism sector to adapt to the rapid development in technology. Smart travel is considered to connect organisations to benefit travellers, based on online data. The World Economic Forum forecasts that in coming two years, online services will account up to 33% of market share. Statistics show that nearly 90% of Vietnamese travellers search for travel information over the internet. This fact should prompt the sector to quickly complete a smart system of information to serve the public.
