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Government portal increases regulatory transparency

by VTV405 April 2017 Last updated at 10:51 AM

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VTV.vn - Citizens in Vietnam can now easily make complaints, give feedback and interact with the government through a newly launched communication portal.

The government office has launched its official online platform today. Citizens can now access this page from their computers and mobile devices. Anyone can use the page to look up information on government policies and also interact with the government on regulatory matters. The government has also recently launched a team that specialises in dealing with complaints. In addition, citizens and corporations can now also rate the quality of government agencies' responsiveness.