Online transactions are going on as usual, even on a national holiday like today April 2nd which is Hung Kings Commemoration Day, customer support departments are still working, although with fewer call centre operators to reduce physical contacts, as regulated by the new directive.
Meanwhile, online transactions have doubled year-on-year due to the Covid-19 outbreak. Some people are still getting cash from ATMs; therefore, cash deployment is still being carried out during this time.
Banks will strengthen protective measures for deployment teams working at ATMs close to high-risk areas and people and businesses can be rest assured that all essential transactions from cash withdrawal and deposit, fund transferring, and other online banking services remain operational. It is not necessary to withdraw a lot of money for saving during this time.
