Such procedures will have the same legal value as those conducted through other conventional means, the decree states.
It adds that the reception and handling of administrative procedures through electronic means must be conducted in a transparent and secure way, with the cooperation of the agencies concerned.
The processing of procedures must comply with Vietnamese law and the international conventions on electronic transactions that Vietnam has signed.
The decree also highlights the behaviours prohibited for civil servants and requires public service portals to issue receipts for individuals’ and organisations’ requests with the time to receive the physical documents.
The decree will come into force on May 22, 2020.
