The list was compiled by Airline Reviews and Rating organization SKYRTRAX. This is the 4th consecutive time Nội Bài Airport has been included on the list. The airport has been making an effort to improve the quality of its services.
For example, they now offer free electric vehicles that serve people with disabilities. Skytrax's list was based on the opinions of millions of passengers from over 100 countries and territories. The criteria includes service, efficiency, convenience, comfort, and language proficiency of airport staff.
