According to data collected by commercial banks, about 80 percent of transactions at ATMs are cash withdrawals. As people often receive wages and bonuses before Tết, the rising demand for cash can lead to crippling burdens for ATM machines in the days prior to the holiday.
According to a Government decree, banks that let their ATMs remain broken, short of cash or other issues that inconvenience customers can be fined VND 10 - 15 million (441 - 661 USD).
A hotline number is also required to be present in all ATMs so customers can quickly report problems.
