The European Chamber of Commerce in Vietnam lauded reforms the country has made in tax and customs administrative procedures, maintaining that it has helped enterprises. However, incomprehensive reforms have led to misunderstandings between agencies and businesses, the chamber said.
A survey by the Vietnam Chamber of Commerce and Industry in 2016 showed that 41 percent of businesses were annoyed by tax administrative procedures. Some 31 percent of businesses had to pay non-official fees, much higher than the figure in 2015.
Most enterprises said they do not want to sue state agencies. As a result, they hope tax and customs – related policies should be clear, consistent and easy for enterprises to follow.