The airport was brought to a partial standstill after the storm, which battered the UK with up to 20,000 bolts of lightning and left hundreds of homes without power, hit a refuelling depot. Passengers claimed that Ryanair, one of the airport's principal airlines, did not have enough staff to efficiently manage the chaos. Ryanair could not say the exact number of its affected flights, but the airlines offered its passengers with refunds or free transfer.