Launched by the Ministry of Information and Communications, the system will help monitor and analyze information to give early warnings to relevant ministries, agencies, and localities to ensure network security for e-government.
It is expected to promote e-government development, contribute to administrative reform, improve productivity, and better provide information and services for people and businesses. The system is available at the website: egov.mic.gov.vn. Users of government agencies can send their questions and recommendations to the center that will answer questions in a timely manner. All questions and answers are archived and shared. The system will also answer automatically when the same question has already been asked and answered.