Project launched to sort out outstanding tourism firms and service providers

The project is among VNAT’s efforts to promote digital transformation in the tourism sector in Vietnam and increase added value from the digital environment. As a tourism management agency, VNAT targets to build a digital platform to create favourable conditions for consumers to connect with and access updated information on tourist service providers.

Accordingly, the ‘Vietnam Tourism Yellow Pages’ project is designed as a channel for tourism brands to approach customers and advertise their safe and high-quality products and services.

The listed brands need to meet certain criteria such making their products and service prices public, accepting payment online, and handling complaints of tourists regarding their service quality.

The project is also connected to other tourism digital platforms in the VNAT’s smart tourism ecosystem, including the COVID-19 safety self-assessment system such as the Covid-19 safety registration and self-assessment system and an app on safe tourism, which have seen the registration of all 64 provinces and cities in the country.