Intelligent operation centre of Hung Yen Province inaugurated

The IOC is designed to analyse and utilise data and information in real-time to help leaders make decisions and increase their interaction with the people, thereby enhancing the quality of services for enterprises and people.

The Hung Yen Provincial Intelligent Operation Centre was put into operation towards modernizing state management activities, limiting administrative paperwork, and reducing administrative work through many levels of management; at the same time, openly and transparently monitoring the processing time and results.

Hung Yen Provincial Intelligent Operation Centre is built on versions of Web browsers and Mobile Apps for popular mobile operating systems (IOS, Android).

Up to now, the IOC has completed the integration of fields such as Monitoring and operating socio-economic indicators; public administration; document management; information reflecting people through the system 1022; press information, social networks and media; education; traffic safety and order management; Indicators and information related to the digital transformation index at the provincial level, departments, branches, People's Committees at all levels.

In June and July 2023, the Hung Yen Provincial Intelligent Operation Centre developed a set of indicators for directing, operating and assessing the quality of service to people and businesses in the implementation of administrative procedures and public services in real-time, in the electronic environment.

Currently, the IOC is coordinating with the Police Department for Administrative Management of Social Order (Ministry of Public Security) to integrate and use national data on the population, to successfully deploy four models: Managing social security programs through VNeID; analysing the population situation and social situation; analysing the situation of security and social safety. It is expected that this model will be completed in September 2023.

Activities of the intelligent operation centre of Hung Yen province.

The Hung Yen Provincial Intelligent Operation Centre is put into operation towards modernizing state management activities, limiting administrative paperwork, and reducing administrative work through many levels of management; at the same time, openly and transparently monitor the processing time and results. Thereby, the centre helps participants interact with state activities, initially building a friendly administration, and effective and efficient service.